101A, 180 Water Street, New York

We’re open Monday – Friday, 10 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

Delivery charges are calculated dynamically based on your location and the distance to our closest warehouse. We ship from US and Europe, so chances are the fees would be small. Normal range is between 3$ to 10$.

Which payment methods are accepted in the Online Shop?

We accept Bitcoin, Ripple, Nano, Litecoin , Credit card, Debit card, AMEX, Visa, Mastercard, Paypal. All though we accept almost every payment form, we prefer crypto.

How long will delivery take?

Delivery inside United States takes place within 2-3 days, while international deliveries can range between 3-5 days. You get a tracking number notification, the moment your delivery leaves our warehouse.

Can I change my order?

We accept modifications/alterations within 1 hour after you place the order. After that the order is placed for shipping, so we cannot make any further changes.

What exactly happens after ordering?

Your order is shipped via our courier partners Fedex, DHL or UPS. You get notified about the tracking no. Shipments are handled either from US or European warehouses to increase the delivery pace.

Do I receive an invoice for my order?

Yes! You get invoice through email/sms instantly after the order has been placed and payment is approved.

Send us an email

We usually reply all emails within 24 hours